Add Registration Closed Date to Ongoing, Custom & Recurring Shifts

There is no Registration Closed Date option for ongoing, custom or recurring shifts. My agency has a recurring shift, but I need to know at least a week in advance if someone has signed up so that I can find another volunteer if the need is unfilled. I cannot effectively communicate with new volunteers if they sign up on the day of a shift. Communicating with volunteers prior to when they are supposed to volunteer is essential in managing volunteers effectively and ensuring they have the best volunteer experience possible, while also making the best use of my time and my organization's resources.


As it is now, in order to create a need with a Registration Closed Date I will have to create multiple Happens On Needs for the same task that happens at the same time on the same day each week. 


If you think this feature would be helpful for your agency, please 'like' this post so that it gets upvoted for the development team to actually consider.


Thank you.


28 people like this idea

Hi Adrienne! 


I have added your support for this product suggestion to the list, and will make sure to bring it to the team next time we discuss enhancements! 


In the meantime, I have been doing some thinking on this, and have a workaround that might be helpful in preventing this situation. 


If you want to close registration for a specific shift the day before it is set to happen, one thing I would look into is going into the need, and editing the shift capacity so that there are no open slots left. This will block new volunteers from responding to the need, so you can maintain an accurate headcount from the day before the shift up until it actually happens. 


I hope that helps, and thanks as always for writing in!



2 people like this

I'd love to throw in my own support for an option to close registration a certain amount of time before shifts begin! I print out the schedule on my way out each night because our warehouse crew comes in several hours before me in the mornings, and would love to be able to close registration when I leave so I know they have an accurate count of how many volunteers to expect in the morning before I arrive to make any corrections. 


It would be especially awesome if it was some sort of flexible option, like a numerical dropdown from 1-24 or 30, and then the option to select "hours before" or "days before" to get more precise with the cutoffs. 


Thanks!


1 person likes this

Hello!


An ongoing need is, by definition, one that never expires, and this is why we don't have a "registration closed" date for it


For the shift needs, are you envisioning entering a specific "closed" date for each shift, or maybe a blanket "two days before shift" kind of thing? I can see the benefit of closing registration a certain number of days before each shift, but I'm trying to figure out what this would look like from the agency manager or site manager perspective.


For the time being, the best approach to take (if closing the shifts a week prior is a high priority) would be to use the "Happens On" need type in conjunction with the Clone Need" feature.


In the meantime, I can write up an enhancement request for this. If you can give me more details about how you'd like this to look, and also about the types of needs that are requiring sign-ups a week or more in advance, that would help me make a stronger case for it. Thanks!


1 person likes this

This is my first opportunity that I need to close the registration for and just realized I can't....I stumbled upon this thread and agree that I need a way to make that happen, and option 2 seems to be the best. Thanks for considering this!


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Please share more options! 


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It would be helpful to close shifts a few days ahead of the event so coordinators may finalize their plans. I use customized shifts so confirmation messages are able to include shift times. Thanks! 


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I am surprised to see that this has been something that has been discussed for 2+ years yet there is still a need for it. We also cannot take walk-ins on the day of and need to cut off the registration time by a certain time. That way, we have an accurate roster of who will be attending on the day of the shift. I understand you can create "Happens On" shifts to set a cutoff time but as the only person managing the volunteer program for two locations (with other responsibilities), there is no way I have the extra time to create a new shift for every day when we have volunteer shifts available two times a day, Monday - Friday at two locations.


Adding "must register by 5:00 pm the day before" to the description is also not the best solution as I have learned in my experience that most people unfortunately do not read the information provided. Really hoping a viable solution will be developed soon!


Thanks,

Angela


1 person likes this

We would also like this feature incorporated.  Any update the status?


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Thank you for your feedback, Yvonne! This seems to be a solution that most people in this thread like, and I will make sure to bring this up to my team in our next product enhancement meeting to review. 


If anyone else has a preference for one option over the other, I'd like to hear your thinking we well.


I hope you all have a great holiday!


1 person likes this

Hi Eli!


This is a helpful tip - I'd like to add a product suggestion to make this task easier/more streamlined.  We have some initiatives with 30-50 opportunities attached.  It's currently very time consuming to manually change the capacity for each opportunity.  My suggestion is that there would be a way to change the capacity in a bulk action - preferably at both the Agency/Program Manager level and Site Manager. Something like "Mark As Full." And of course an action to undo it when a mistake is made. :)


Thank you!

Cristy - National MS Society


1 person likes this

Hi Amanda,


Thanks so much for sharing this feedback with us! I will add your voice to the chorus of support for a registration closed date on shift-based needs and will include your feedback about the impact of not having this feature on your volunteer experience. Keep up the great work!


All the best,

Caitlin Lowe


1 person likes this

Hi Terri,


Thank you for reaching out about this enhancement! There have been a few suggestions here around how best to support this request and I want to make sure we're capturing exactly what you're looking for.


Would it be preferable to specify a date that registration is closed for every shift or to instead prevent volunteers from registering for any shift less than 'X' days prior? 


I look forward to hearing more!


1 person likes this

I had a perfect example this week of why the registration close date for ongoing, custom and recurring shifts is needed.


A new volunteer registered for a need with a shift occurring on 5/15/19 at 11:30am. the volunteer registered at 5:38pm on 5/14/19, after I had left the office for the day. I was out of the office the morning of her shift start and could not respond with instructions on where to park, to wear closed toe shoes, etc. Without that prior communication it could mean a negative experience for the volunteer, and leave staff in a pinch to orient the volunteer in a timely manner if they are not expecting someone. Unfortunately as an agency manager I do not have the ability to craft an automatic reply message in Get Connected to send out when someone registers for a need so it is left up to me to send the details once I receive a notification that someone has signed up. Because I am not watching my email every minute, this means that there is a delay in when I can get critical information to a new volunteer.


1 person likes this

I totally feel your pain Becki! This seems like a common sense feature for volunteer coordinators, and I think it would be the same for anyone who has ever hosted an event. You simply can't accommodate someone if they don't RSVP (or in this case, respond to a need) prior to the day of. 


1 person likes this

I want to echo my support for having a registration close option for shift-based needs!

An option to set a specific number of hours before each shift begins would be great.


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