Hi Gina and Wendy,

Good news! 

We've created a "Quick Add' feature to help with manual hours entry, here's an article explaining how it works! With the addition of this new feature which makes it easy to create new user accounts, create a response, and add hours all from one screen, came the ability to notify users. We've implemented a way to notify a new user when site managers add them manually to their site! Now, when users are added from the back end, site managers have the option to send the "Invitation to Complete Your Profile" email to that user by clicking a check box.

This message lets the user know they have been added to the site and invites them back to finish their profile and view other opportunities they can sign up for!

Thank you for your thoughts and helping us always improve on our software,

Shonie

Customer Care Specialist

She / Her

Thanks for confirming, Gina! I'll bring it up in our next enhancements meeting!

Nina

Hi, Gina,

Thanks for the suggestion! The reason we don't sent notifications when new users are created and responses are entered from the back end of the site is that site managers often enter this type of information after the fact, to create historical data for expired needs. I can see your point, however, and I think an enhancement request for a "notify user" option might gain better traction with the development team. In this case, whenever you create a new user or request from the site manager panel, there would be a checkbox labeled "Notify user." If you check the box before submitting the user or the response, the notification would then be triggered. Would something like that work for your situation?

Thanks!

Best,

Nina