Hi, Mary,
The default message for the Upcoming Need Reminder template includes two template keys:
I can see how it would benefit the volunteer to also have the shift time in the notification so they don't have to click the link to get that information, so I'll write something up for our next enhancements meeting. Thanks for the suggestion!
In the meantime, to ensure that you're using the latest version of our default message:
I hope this helps, Mary! Thanks for posting to the forums!
Mary Brown
I'm a newbie to Galaxy software but it sure would be nice to have the volunteers place day and time in the reminder email!
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