I volunteered on September 5. I registered for the event via the website, and checked in when I arrived at the Oak Park location. When I checked this site today, my hours are no longer present. What happened?
I see that you've also reported this to our Customer Care team at firstname.lastname@example.org. Since they've already begun working on it, I'm going to let them continue to handle it. Thanks for reporting the problem!
All I did was submit a post in this forum. I didn't contact Custom Care directly that I know of.
My apologies - It looks like this was automatically made into a ticket since it's categorized as a problem. You should be hearing from Dave Breske, the Customer Care agent assigned to this, very soon! He'll need to know what site you're using, so be ready to give him that information. Thanks!