Account Registration Notification

As someone who loves the automation in this platform, I find I can go several days without needing to sign into Galaxy Digital. I would love to receive an email notifying me when someone has registered to become a volunteer so I can approve/deny their request.



8 people like this idea

Good Morning JP, 

Thank you for posting on the forum! What I am hearing from this suggestion is that you would like the ability to:

            1. Find out when someone new has signed onto the site as a volunteer.

            2. Approve or deny their request to be a volunteer on your site. 

Do both of those sound right? 

Thank you!


1 person likes this

This would be super helpful to me as well. With all of the template messages that we have control over, it would be nice to have a message that we can activate to send out to site managers that a new user has created an account. 


Alayna McGarry

With my volunteer base, I'm pulling from the same group of 80 some volunteers, not getting brand new ones every time.  When I do get new volunteers mid-season, they usually need the process to go fast and sign up for new opportunities quickely.  I really need a new registration/qualification notification, otherwise I'm going to miss new volunteers.  This was kind of one of the things I was kinda hoping for with an actual volunteer management system.

Alyssa, I just posted a new topic for the need of a qualification notification, too. Feel free to mention your comments on that one also so that it has more support. Thanks :)

I would like to see this feature as well. Frankly, with all the notifications I receive, I was surprised to find that this wasn't one of them. I did miss a new user because of my notification expectation. The ability to deny a registration would also be helpful, but not as critical for me because I use qualifications as gatekeepers for volunteerism. Thank you! 

Hi All,

Thank you for the additions and support for this post! I will make sure to add this suggestion and the support for this suggestion on the enhancements board. I will include the suggestion to 1) have a notification that is sent out to Site Managers when a new user has been added and 2) create a way for Site Managers to approve or deny new users before they have access to the site. 

I hope you all have a great rest of your day!


1 person likes this

Are there any updates to this request?  We too need this feature.  Right now we plan on pulling a daily report on Users by Date Added but would love to get a notification.  

Hi Jennifer, 

Thank you for checking in! We haven't implemented this change, but I will add your voice to the chorus! I think using the Date Added filter on the Users page is a great way to currently find that information. 

Right now, the suggestion is to create a notification that goes to Site Managers when a new user registers on the site. Additionally, adding the ability for Site Managers to approve or deny a user's request to join their site. Please let me know if I'm missing or mistaking any aspect of that request. 

Thank you!

I would like to add to this request for a notification when a new volunteer completes their registration. I know an email is automatically sent to the new user, so even a CC of this email to me would help. 

I need this because sometimes I have engaged with a new volunteer in person, and have asked them to create an account in our volunteer system. But I am not notified when they have done this. I would love to know when they have done this, so I can immediately engage with them again.

1 person likes this

Hi Serena,

Thank you for posting in our forums! I will add your thoughts to the current notes we have for this suggested update. 

In the meantime, an alternative solution to a notification would be to incorporate checking the Manager Panel > Volunteerism > Users table for new users into your workflow, perhaps on a daily, weekly, or biweekly basis depending on how often you want to reach out to folks.

You can do this by using a User Filter like this one (see screenshot below):

This filter will show you users that have created an account on your site after the date selected. This filter is also accessible within your Email Blast area, so you can easily pull a list of new users there to message directly.

I hope that helps, thanks again!


CX Specialist

She / Her

I agree, an update to me as a site manager about how many or who has signed up as a new user would be really useful to me in my role!  

Hi, Allison,

Thanks for adding your support here to our forum! I will make sure to notate your support with our team.

In the meantime, another workable solution might be to have a qualification attached to user registration that requires approval, but not required to utilize the site. This will trigger the Pending Items Notification once daily and let you know a new user has registered.

Please let me know if I can assist in any other way.

Galaxy Digital CX

Thank you, Maia. I implemented your workaround. I would still like to see a notification when a new volunteer registers on the site.  

Hi, Motria,

Thanks for adding your support here! I'll be sure to notate it as well.


Maia Price
Galaxy Digital CX

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