Account Registration Notification
I would also appreciate a notification/email whenever someone new registers on the site. Immediately knowing a volunteer registered would be helpful so I can reach out personally to them instead of having to wait until I check the site.
Caitlin Lowe
Hi Samantha,
Thank you for taking the time to add your voice to this request! I've updated our enhancement board to include your unique perspective that this type of improvement would help you more quickly reach out with a personal welcome.
All the best,
Caitlin
Hi . Have you made it possible yet to be able to be notified when a volunteer signs up for your program shift? This needs to be an option! I get notifications when they cancel but why not when they sign up?
Cirũ Franklin
Hi Christina and good morning,
I hope you’re doing well, and great question! Whenever a volunteer signs up for a Program’s shift, as long as the notification is set to active (found in Communication > Notifications > Notification of Need Response) and the necessary parties (assigned Program Managers or those listed in the “Additional Email Recipients” opportunity or Program field(s)) can receive system messages to their emails, the Program’s managers and additional contacts will receive the “Notification of Need Response” automated notification.
Here’s a helpful article from our Help Center about this notification! Since this question is slightly different from the original forum request presented here, if you have any additional questions, please reach out to support@galaxydigital.com and one of our agents will be happy to assist.
Thank you!
Cirũ Franklin
Galaxy Digital Customer Experience
Data Specialist
This would be very helpful as we need to notify our trainers to reach out to them. Please consider this feature request!
Cirũ Franklin
Hi Jennifer and good afternoon,
I hope you’re doing well, and thank you so much for adding your support to the suggestion to add an automated notification that will notify site managers each time a new user account is created! I’ll make a comment on our internal product suggestions record, and continue to discuss this with the rest of the team.
Thank you, and have a wonderful rest of your day!
Cirũ Franklin
Galaxy Digital Customer Experience
Data Specialist
JP Deckert
As someone who loves the automation in this platform, I find I can go several days without needing to sign into Galaxy Digital. I would love to receive an email notifying me when someone has registered to become a volunteer so I can approve/deny their request.
Thanks!
jp
9 people like this idea