It seems a bit odd that agencies and faculty cannot communication with each other, or even see contact information, via Galaxy Digital. Research has shown time and again that instructor engagement with the placement agencies leads to much stronger relationships, and thus a greater level of support for the students. Additionally, if something goes wrong at the site, the agency manager should be able to contact the instructor without having to go through the institution's site manager.
This should be pretty easy to do via the table filters. All we'd need is a name and an email.
So, my recommendations would be this:
Thank you so much for sharing this feedback! I am going to document your thoughts and ideas for our development team to take a look. We appreciate the solutions that you provided, as this always helps us better understand the use case. Let us know if you have any other thoughts on this topic. Have a great day!