User Group Link

When a user follows the join link for a group, have them automatically put into that group and show them the opportunities available right away. There are too many steps from joining a user group to signing up for an opportunity. 


2 people like this idea

Hey Kristen,


Thank you for your suggestion! With your approval, I'll add it to our enhancement board as follows:


"To streamline the user group joining process by automatically adding a user to a user group when they initially click a user group join link. Also upon sign in/sign up, lead the user to their user group's opportunities list page, rather than the user group profile page, to quickly get users engaged with the software."


Let me know what you think!

Shonie

Customer Experience Specialist

She / Her


1 person likes this

Thank you! I've gotten so many complaints from volunteers about how confusing it is. 

Great suggestion!   Our users find it confusing as well.

Hey everyone,


I have logged this request! Additionally, I have added your vote to this, too, John. We always are trying to improve user experience in our software and appreciate your insight on this!


Have a great day!

Shonie

Customer Experience Specialist

She / Her

This is a great idea! I've received many complaints regarding the number of steps necessary in this process. We have company groups that find the process tedious and many times participants abandon the process completely, which leads to people signing up the day of an event (and not always having the necessary Qualifications).

Hi Tina,


Thanks for writing in on our forums. Can you tell me more about where users tend to abandon the process when following the User Group join link? This will help better inform notes I add to the existing request.


In the meantime, I have added your thoughts to our current notes on the request originally suggested in this thread:


"To streamline the user group joining process by automatically adding a user to a user group when they initially click a user group join link. Also upon sign in/sign up, lead the user to their user group's opportunities list page, rather than the user group profile page, to quickly get users engaged with the software."


Thank you for your insights!

Shonie

CX Specialist

she / her

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