When creating a new user and selecting on "do not set the password" the system sends the new user a link to recover their password. There are too many steps and can be confusing for a new user that has never used the database before.
Most websites that asks a new user to complete their account, does not have that many steps. Please make it more simplified to click on the link, update password, and complete profile.
1 Comment
Ali Pettigrew
said
about 4 years ago
Hi Jeudy!
Thank you for this detailed post about the user experience when you are setting up an account for them. I will document this and make sure our Development team takes a look at this when considering future development.
Jeudy Mom
When creating a new user and selecting on "do not set the password" the system sends the new user a link to recover their password. There are too many steps and can be confusing for a new user that has never used the database before.
Most websites that asks a new user to complete their account, does not have that many steps. Please make it more simplified to click on the link, update password, and complete profile.