Expired Qualification Notifications

It would be helpful to have the ability to set when expired qualification notifications are sent out


Especially if it had the ability to be 30/60/90 days and the ability to select a specific date- Fiscal or Calendar year.


1 person likes this idea

Hi Josie,


I hope you had a lovely holiday weekend! I'm happy to add this to our enhancements board. 


As you may know, currently we only have a notification that gets sent out when a qualification expires that is called, "Notice of Unqualified Status". I can see how for many use cases it would be beneficial to have this get sent out prior to a qualification expiring. I'll add this to our board as follows:


"The addition of an email notification that gets sent out prior to a qualification expiring and/or the ability to set when the notification itself is sent out to the user."


I will dig into more details in the notes, but that is the gist I got from your suggestion! Let me know if I am missing anything. Thanks again!


Best,

Shonie

She / Her

CX Specialist

I agree. It would be very helpful to get notified 30 days BEFORE the qualification expires, so that you or the volunteer can do whatever needs to be done to extend the qualification or renew it.

Hi Colleen, 


Good afternoon! Thank you for adding your support to this suggestion. I will make a note of your support on our enhancements board. 


Thank you again for voicing your opinion, and I hope you have a great rest of your day!

Autum

In total agreement, as we've just reached one year since we launched.   

Also would like to add a request for the notification of expired qualifications to be sent to site managers as well as volunteers.  


1 person likes this

Hi Jeanne,


Thank you for taking the time to add your support to this suggestion! I will be happy to add your thoughts to our existing notes and will be sure to include your request for expired qualifications to be sent to site managers as well as volunteers. We will bring this item up for discussion in a future team meeting and I will provide more updates as they are available.


Thank you and have a great day!


With gratitude,


Jeff Rodell (He/Him)

Client Onboarding Specialist

Galaxy Digital

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