Implemented

Template Keys

Hello, 

I would like to see the {{shift_times}}  and {{need_comment}} template keys available in the Upcoming Need Reminder Notification template.


I know we have those available in the Need Response Thank You, but I would like the reminder email to have all of the same information about when to show and how long the shift is. 


Thanks for considering!


1 person likes this idea

Hi Holly,


We've had the same and similar suggestions come up in this forum thread and have this on our radar! I will add your voice to our existing enhancement notes about this. 


As always, thank you for your support!


Warmly,

Shonie

CX Specialist

She / Her

Hi Holly, 


Good news! I wanted to follow up here and say that our Development team has recently made the "Need Response Thank You" and the "Upcoming Need Reminder" email notification templates a bit more consistent.


They were able to add the {{need_comment}} key to the "Upcoming Need Reminder" template to use there.


Additionally, they have updated the {{need_date}} key in the "Upcoming Need Reminder" template to show the date and time if it is in regards to a specific shift. This should help with the shift reminders!


We hope this helps improve your users experience with the site.


Warmly,

Shonie

CX Specialist

She/Her

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