Hi Holly,
We've had the same and similar suggestions come up in this forum thread and have this on our radar! I will add your voice to our existing enhancement notes about this.
As always, thank you for your support!
Warmly,
Shonie
CX Specialist
She / Her
Hi Holly,
Good news! I wanted to follow up here and say that our Development team has recently made the "Need Response Thank You" and the "Upcoming Need Reminder" email notification templates a bit more consistent.
They were able to add the {{need_comment}} key to the "Upcoming Need Reminder" template to use there.
Additionally, they have updated the {{need_date}} key in the "Upcoming Need Reminder" template to show the date and time if it is in regards to a specific shift. This should help with the shift reminders!
We hope this helps improve your users experience with the site.
Warmly,
Shonie
CX Specialist
She/Her
Holly Daniels
Hello,
I would like to see the {{shift_times}} and {{need_comment}} template keys available in the Upcoming Need Reminder Notification template.
I know we have those available in the Need Response Thank You, but I would like the reminder email to have all of the same information about when to show and how long the shift is.
Thanks for considering!
1 person likes this idea