Cancelation Log

Hi all,

It would be useful to us to have a list of all cancelations. Right now we have to click into each volunteer's record to see their specific cancelation(s). I would like to see a list, similar to Volunteerism>Responses, showing a cumulative list of cancelations. 

This will help us figure out when a last minute hole opens up in a shift, or to see trends if an individual tends to cancel at the last minute frequently, and/or quickly find if a person accidentally cancels. 

I could see this being another sub-head under the Responses category, next to OPPORTUNITY RESPONSES, AEM RESPONSES, and LEGACY DRM RESPONSES.



1 person likes this idea

Hi Cody, thanks for reaching out! By cancellations, are you referring to a situation where a volunteer signs up for an opportunity and then removes their response?

Hi Eli,

Yes, that's it exactly. This could replace the "A Volunteer Has Unregistered From Your Need" email. 

I would like this as a list I could access when needed rather than receiving emails every time (I have turned off the email preference but this list would still be helpful). 



Hi Cody, thanks for clarifying! I'm going to reach out to you in a ticket, and we can talk about they best way to get the reporting you need there. I look forward to chatting, have a great day!

I also suggested this feature recently, and a custom report was what was suggested to me, but I agree that a feature to the program would be a lot easier for everyone! It is very important to see who unregisters themselves so that last minute slots can be filled and so that people who unregister are not continually sent information about the event if they are no longer attending. 

1 person likes this

If this were possible, I would request a feature to reinstate the cancelation. We hear from people who mistakenly cancel their response and for now we have to go to the responses page to respond again. It would be great to be able to simply add it back after finding them on the cancelation log.

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