Hi Melanie,
Thanks so much for adding your voice to our forum! I've added your request to our enhancements board for the team to consider.
In the meantime, I would recommend utilizing the {{need_comment}] template key within each of these notification emails. This key pulls any information added to the "Comments" field within the opportunity form. We find it to be a great solution for sharing information only users that have responded to the opportunity need to know, such as a specific address in this case or any additional directions.
If you need help doing this or would like more detail about how to do this, feel free to reach out to support@galaxydigital.com for assistance!
Best,
Shonie
CX Specialist
She / Her
Melanie Berringer
Can you please add a template key for the need address on the Need Response Thank you and Upcoming Need Reminder emails? I can put in the need name and date but not the address and our volunteers are sent to over 11 sites, so it would be great if they could see it where to go in the reminder email.
Thanks!
1 person likes this idea