Searching for partial names

I would like the option to search for volunteer names by partial names. Often times our volunteers write down their name and it is difficult to read, or go by a variation of their name, for example Nicholas Smith goes by Nick Smith. It would be very helpful to be able to search Nic Smith instead of just searching Smith or having to know the name they registered with. VolunteerHub allowed this option as long as at least 2 letters were entered in the name you are searching for. 


2 people like this idea

Hi Liz,


Thank you so much for taking the time to reach out with your suggestion! So that I can best share this with our development team, I was wondering if you could clarify in which area you would like to see this change implemented? For example, has searching for volunteers with the current process presented particular barriers in a scheduling area, while submitting hours, or within another section of your site? Any information that you can provide will assist us in considering this suggestion.


Thank you!


Jeff Rodell (He/Him)

Client Onboarding Specialist

Galaxy Digital

Hi Jeff,


Thank you for your response. It would be helpful in all areas we search for volunteers by names. Definitely in the User tab, but also when scheduling users for a shift. We have volunteer shifts out in the field as well as outside normal working hours, and often our coordinators have the volunteer write their name on a piece of paper which is later given to me to sign them up and record their hours for a shift. Often these come on scraps of paper, and it is hard to read the handwriting. If we had a way to search a partial first and last name it would be super helpful. As it is now, if I enter a partial first name, and the full or partial last name, Galaxy will not pull up the volunteer which is frustrating. This causes to waste a lot of time trying to find the volunteer in the system. It would also be helpful to be able to search partial names under the hours tab. 
Please let me know if you have any questions or need further clarification. Thank you for helping with this suggestion! 

Hi Liz,


I appreciate you providing that information for me! I have added your suggestion and thoughts to our enhancement notes which will be reviewed by our team during one of our upcoming enhancement suggestion meetings. I will be happy to keep you updated here as any information comes in about this suggestion moving forward. 


Thanks again and have a great day! 


Jeff Rodell (He/Him)

Client Onboarding Specialist

Galaxy Digital

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