Hi Cody,
Thank you for adding this! I've definitely heard this request previously, where the ability to add additional users to past team responses, and how it would be helpful for reporting and building that story of who was actually able to volunteer with the team that day.
I have added your request to review with the team!
Best,
Shonie
CX Specialist
she/her
Hi Shonie.
We have some additional ideas here:
Hi Cody,
Thank you for the additional suggestions! I'll make the following note:
Let me know if that looks off base in any way! Cheers,
Heather Adler
She/Her
Data Specialist at Galaxy Digital
This is correct, thanks Heather!
Cody Jang
Hi all,
Many of our Teams come in more than once. On initial set up of a return Team visit, it's possible to "Select or unselect the members you want to use this time." and this is very helpful. When they book their subsequent shifts, we often don't know who will be coming in and they confirm later, so we don't add any Team members.
However, once the Team Response has been added, we can no longer access this list of past attendees. I would like the ability to add past Team members after the response has happened. On the screen to Manage your Team, when clicking "Add Team Member", to show the screen below, it would be so helpful to see the list of previous Team Members and be able to check them to add them at that point. We would still need to retain the below capability to add new Team members.
Thanks for your consideration!
Best,
Cody
3 people like this idea