This article is for site managers. It applies to all Galaxy Digital products, with some exceptions.
Your Connect site's standard automated notifications include messages related to user accounts and passwords. This article focuses on the following messages that go to volunteers:
- Batch Password Reset Request
- New User Welcome Message
- User Deactivate Message
- User Password Reset Message
- Notification of Site-Manager Status
Note: For information on automated notifications in Get Connected, see the article Automated Notification Messages. For an index of all notification messages, see Index of Automated Notification Templates in Get Connected.
Batch Password Reset Request
This message is sent when a site manager resets the password for multiple users in the user-management area (Volunteerism > Users). When a user's password is reset in this way, they will be sent a link to the "password reset" form so that they can reset the password to one of their choice. They are not sent a temporary password.
Note: To learn how to batch-reset passwords, click here.
By default, the Batch Password Reset Request template includes the following tags, or template keys:
| Template Key | Description (Text that replaces the key in the message) |
| to_firstname | First name of the recipient |
| to_lastname | Last name of the recipient |
| link | A link to the "password reset" form. |
| site_name | The name of your site |
| signature | Your site's custom signature |
New User Welcome Message
This New User Welcome Message goes to volunteers once they have completed their registration for your site. It is not triggered for users who are added by a site manager (i.e., from the site manager panel), or for users who are added to the site by team leaders signing up a team. It is sent only to users who have signed themselves up.
Click here to learn more about this message. Click here to learn more about welcome messages users who are added to a site as part of a team response.
User Deactivate Message
This message goes to a user when they deactivate their account. It includes a link to their current volunteer resume. This message does not go to a user when a site manager deactivates their account from the site manager panel.
By default, the User Deactivate Message template includes the following tags, or template keys:
| Template Key | Description (Text that replaces the key in the message) |
| to_firstname | First name of the recipient |
| to_lastname | Last name of the recipient |
| to_email | Email of the recipient |
| resume_link | A link to the user's current resume |
| site_name | The name of your site |
| site_link | A link to your site |
| signature | Your site's custom signature |
User Password Reset Message
This message goes to a user who has clicked the Forgot Password link on the login page. It provides the user with a link to reset their password. It does not give the user a temporary password.
By default, the User Password Reset Message template includes the following tags, or template keys:
| Template Key | Description (Text that replaces the key in the message) |
| to_firstname | First name of the recipient |
| to_lastname | Last name of the recipient |
| to_id | The user's account ID |
| to_profile | A link to the user's profile |
| to_email | The user's email address |
| site_domain | Your site's URL |
| site_name | The name of your site |
| link | A link to your site |
| link settings | A link to edit the user's profile |
| signature | Your site's custom signature |
Notification of Site-Manager Status
When a site manager makes someone else a site manager, this notification is sent to the new site manager. It includes information about the available Galaxy Digital resources to help them be successful. By default, the Notification of Site-Manager Status template includes the following tags, or template keys:
| Template Key | Description (Text that replaces the key in the message) |
| to_firstname | First name of the recipient |
| site_name | The name of your site |
| site_link | A link to your site |
| signature | Your site's custom signature |