With the new SLM, it's easy for agency managers from one site to post needs for a local college or university site, and it's easy for students to find and respond to volunteer opportunities that originate from a shared site. In addition, site managers can view all of their data in one place, rather than having to access a special, separate area of their Connect site.
About Hubs, Portals, and the Galaxy Link
This article is geared toward site managers and contains information that they can share with their users. Its focus is on sharing of data between sites using the Galaxy Link, and it focuses specifically on the setup where a United Way or volunteer center (the "hub") shares its needs with a college or university (the "portal"). In this setup, the hub's needs, initiatives, agencies, and events are shared with the portal site, and portal users can view the data, respond to hub needs, post hours for those needs, etc. In this common one-way setup, the hub can share its needs with the portal, but if the portal posts any needs of its own, those needs are not shared with the hub.
When this article refers to a "portal need," "portal site manager," "portal instructor," etc., it means a need or individual that originates on the portal site. (For example, a "portal instructor" is one who is registered on the portal site.) Likewise, a "hub need" is one that was created on the hub site and is shared on the portal.
Student's Perspective: Finding and Responding to Needs
For students, volunteer opportunities from the shared site appear alongside opportunities from the their college or university's Connect site. When students view a need from a shared site, they'll see a "Brought to you by" line in the Additional Details section of the need posting.. (Click on the example below for a larger view.)
The process for responding to a need from a shared site is, in most setups, identical to that of responding to a local need: The student clicks to respond, selects their SLM user group (course), completes any other applicable or required fields, and then submits their need response.
Likewise, the process for adding hours for a shared need is identical to that of adding hours for a local need. The student goes to their Track Hours page, selects the need, enters their hour details, and answers any reflection questions posed for the course.
Instructor's Perspective: Managing Needs from Other Sites
Instructors (SLM Leaders) see all of their courses' needs, regardless of the source, in their SLM Portal.
Viewing Needs from Another Site
All needs, regardless of their site of origin, appear in the Needs table of the SLM Instructor Portal. If a need originated on another site, it will be shown with a blue background.
For both hub and portal needs assigned to their courses, instructors can submit need responses and log hours on behalf of students.
Assigning Agencies to Courses
A portal site manager can assign a portal agency to a course. This setup enables the instructor to post and edit needs on behalf of the agency. In this view of the instructor's needs, the hub agency "Mountain Trail Club" has been assigned to the portal instructor's course:
If an instructor on a portal site creates a need on behalf of an agency from the hub site, the need will not appear with a blue background, since it did not originate on another site.
Either a portal site manager or a hub site manager can assign a hub agency to a portal instructor. This setup enables the instructor to post needs on behalf of the hub agency.
Agency Manager's Perspective: Posting Needs for Students
A hub agency manager's needs will be shared on the portal
Site Manager's Perspective: Managing SLM on a Galaxy Link Site
Hide needs, agencies, and events from local site
Add needs to UGs (BUG - Cannot add from Edit Need page)
Assign remote needs to local user groups
View remote user groups