My Connect Help Center
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New Client Zone!
Launch your new site successfully with support from Galaxy Digital.
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I am a Connect Site Manager
Learn more about working with your site here.
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I am an Agency or Program Manager
Find out more about using the site.
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I am a Volunteer (or Student)
Ready to volunteer? We'll show you how!
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COVID-19 Support
Key ways to adapt your site during the virus crisis.
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FAQs
Frequently Asked Questions
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Service Learning: Site Managers
How-to's for SLM setup.
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Service Learning: Students, Instructors, and Agencies
Here's how to use SLM.
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Product Announcements
Enhancement details for version 2.1 and later
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Product Suggestions
Ask questions, share knowledge, and exchange ideas.
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Special Resources for Targeted Clients
This new area is for articles and other resources for special client types.
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United Way Launch & New Site Manager Curriculum
A learning experience created for Get Connected site managers with United Way who want to learn about their site setup and management.
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New Client Welcome Package
These letters, outlines, lists, and videos will help you prepare for launching your new site.
Recent articles
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The Official Connect Glossary
This glossary is for all Connect site users (volunteers, agency managers, and site managers). It is updated on a regular basis. If you think a term should b...
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Surveys: Gathering Data through Your Connect Site
A Site Manager can use the survey tool to collect information from the community. Information is stored as a spreadsheet that can be accessed at any time, a...
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Demystifying Template Keys
Whether sending out email blasts or customizing your automated notifications, you'll see the option to insert template keys. Template keys help streamli...
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Customizing Notifications for Initiatives
The following five notifications can be partially customized for specific initiatives: Need Response Thank You - Sent when someone responds to a need as a...
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Email Blast: Reaching Out To Your Site's Volunteers
This article applies to all Connect site administrators. Your Connect site uses two types of emails: automatic notifications and custom messages that the S...
Popular posts
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Waivers - more fields to fill inEPosted by Emma Sadinsky, about 3 years agoLast Reply by Hilary Temple 23 days ago
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"Happens On" Shifts at midnight -- please show the actual timeHPosted by Holly Daniels, about 4 years agoLast Reply by Shonie K. 26 days ago
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Multi-date needs, recurring shifts and custom shiftsBPosted by Brianna Michelle Goldberg, 8 days agoLast Reply by Brittany Crow 2 days ago
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"I certify that my page is up to date" ButtonJPosted by Jessie Sprister, 7 days agoLast Reply by Jessie Sprister 7 days ago
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Role name instead of IDBPosted by Brianna Michelle Goldberg, 7 days agoLast Reply by Brianna Michelle Goldberg 7 days ago
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User Group Leader Adding NeedsWPosted by Whitney Glotfelty, about 2 months agoLast Reply by Abby Torrice 7 days ago
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Volunteer Time Calculations Need To Be SimplifiedDPosted by Dominique Thomas, 8 days agoLast Reply by Dominique Thomas 8 days ago
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Decentralize qualifications and assign qualifications to agencies only!BPosted by Brianna Michelle Goldberg, 9 days agoLast Reply by Brianna Michelle Goldberg 9 days ago
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Multi-level agencies and fillable waivers (digital initials or signatures)BPosted by Brianna Michelle Goldberg, 9 days agoLast Reply by Brianna Michelle Goldberg 9 days ago
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Enhance the portal’s functionalityCPosted by Cabdulmuhaimin, 16 days agoLast Reply by Cabdulmuhaimin 16 days ago