Support : Galaxy Digital

My Connect Help Center

New Client Zone!

Launch your new site successfully with support from Galaxy Digital.
I am a Connect Site Manager

Learn more about working with your site here.
I am an Agency or Program Manager

Find out more about using the site.
I am a Volunteer (or Student)

Ready to volunteer? We'll show you how!
COVID-19 Support

Key ways to adapt your site during the virus crisis.
FAQs

Frequently Asked Questions
Service Learning: Site Managers

How-to's for SLM setup.
Service Learning: Students, Instructors, and Agencies

Here's how to use SLM.
Product Announcements

Enhancement details for version 2.1 and later
Product Suggestions

Ask questions, share knowledge, and exchange ideas.
Special Resources for Targeted Clients

This new area is for articles and other resources for special client types.
United Way Launch & New Site Manager Curriculum

A learning experience created for Get Connected site managers with United Way who want to learn about their site setup and management.
New Client Welcome Package

These letters, outlines, lists, and videos will help you prepare for launching your new site.

Recent articles

Connect Site Reporting: Users
This article details the user-related reports that are available in the Reports area of your site manager panel. Click on a report below for details. New ...
The Official Connect Glossary
This glossary is for all Connect site users (volunteers, agency managers, and site managers). It is updated on a regular basis. If you think a term should b...
Language Overrides
This article applies to all Connect site administrators. All Connect sites use specific terms with specific meanings ("need," "cause," ...
Training for Agency and Program Managers
In this article Community Connect Program Manager Training Get Connected Agency Training Registration Get Connected Agency Training Video GetConnecte...
I was handed a sign-in sheet. How do I enter those volunteers and hours?
In this article Why You Might Use the "Quick Add" for Users and Hours How the "Quick Add" Works Viewing the Results Why You Might ...

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Popular posts

E

Add Registration Closed Date to Ongoing, Custom & Recurring Shifts
Posted by Emily Holder, almost 4 years ago
Last Reply by Autum Martin 19 days ago
C

Check-In Kiosk "Check-In" Options
Posted by Christina Cook, over 3 years ago
Last Reply by Autum Martin 28 days ago
J

Account Registration Notification
Posted by JP Deckert, about 3 years ago
Last Reply by Christina Burnham 24 days ago
K

Public/Private Feature for Events
Posted by Kristen Lewis, about 5 years ago
Last Reply by Caitlin Lowe 21 days ago
M

Adding duration dates to Esign waivers/Qualifications
Posted by Mary Conley (Admin), over 2 years ago
Last Reply by Kelsey Stanley 7 days ago
H

Option to customize URL
Posted by Holly Daniels, almost 2 years ago
Last Reply by Samantha Garvey 4 days ago
E

Test Button for Updating/Editing Notifications
Posted by Elisabeth Osei-Kwame, 3 months ago
Last Reply by Grace Wakelee-Lynch 6 days ago
S

Delete account
Posted by Suky Kang, almost 3 years ago
Last Reply by Steve Silva 19 days ago
C

Chat option for the help desk
Posted by Courtney Shannon, 10 months ago
Last Reply by Autum Martin 28 days ago
H

Adding team members -- remove the word "error" from pop-up box
Posted by Holly Daniels, over 1 year ago
Last Reply by Shonie K. 6 days ago