Support : Galaxy Digital

My Connect Help Center

New Client Zone!

Launch your new site successfully with support from Galaxy Digital.
I am a Connect Site Manager

Learn more about working with your site here.
I am an Agency or Program Manager

Find out more about using the site.
I am a Volunteer (or Student)

Ready to volunteer? We'll show you how!
COVID-19 Support

Key ways to adapt your site during the virus crisis.
FAQs

Frequently Asked Questions
Service Learning: Site Managers

How-to's for SLM setup.
Service Learning: Students, Instructors, and Agencies

Here's how to use SLM.
Product Announcements

Enhancement details for version 2.1 and later
Product Suggestions

Ask questions, share knowledge, and exchange ideas.
Special Resources for Targeted Clients

This new area is for articles and other resources for special client types.
United Way Launch & New Site Manager Curriculum

A learning experience created for Get Connected site managers with United Way who want to learn about their site setup and management.
New Client Welcome Package

These letters, outlines, lists, and videos will help you prepare for launching your new site.

Recent articles

Using Sterling Volunteers with Your Connect Site
Agency Managers using Get Connected, Corporate Connect, Campus Connect, and Community Connect can use Sterling Volunteers to get background checks on prospe...
Sending Text Messages from Your Site
You can use text messaging to make important announcements about upcoming events, emergency needs, final updates and reminders, and other items of interest ...
Teams and User Groups Explained
Are you looking for ways to group volunteers together for quick communication, reporting, and scheduling? Your site can help with that! Volunteers can be gr...
The Check-in Kiosk: Video Guide
For Site Managers: Below are a series of videos on the Check-in Kiosk. These videos include a short preview, a guide to Kiosk settings, a look at the agency...
The Check-in Kiosk: Video Guide
For Agency/Program Managers: These videos look at both the agency/program manager and volunteer perspectives of the Check-in Kiosk. Check-in Kiosk Preview...

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Popular posts

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Merging User Accounts
Posted by Ryan Martinez, almost 4 years ago
Last Reply by Ryan Rose 28 days ago
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Public/Private Feature for Events
Posted by Kristen Lewis, almost 6 years ago
Last Reply by Jeff Rodell 4 days ago
A

New User Registration Notification for Site Managers
Posted by Ashton Cleveland, about 1 year ago
Last Reply by Brittany Crow 7 days ago
W

Have Multi-date events appear on the activity calendar
Posted by Wendy Lotze, almost 4 years ago
Last Reply by Maia Price 26 days ago
B

Email Reminder Notification Options
Posted by Beatrice Hadidian, about 1 year ago
Last Reply by Miranda Martin 4 days ago
K

Merge Duplicate Agency Records
Posted by Katie Walsh, about 4 years ago
Last Reply by Eli Poulos 7 days ago
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Searching for partial names
Posted by Liz Berry, 20 days ago
Last Reply by Jeff Rodell about 3 hours ago
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User Filter - NOT Scheduled for Shift on Date
Posted by Grace Wakelee-Lynch, about 1 year ago
Last Reply by Natalie McDonald 1 day ago
J

Add PLUS ONE option to RSVPs
Posted by John Schoenherr, almost 4 years ago
Last Reply by Natalie McDonald 4 days ago
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Enhanced seach function for drop-downs
Posted by Laurence Rayner, about 1 month ago
Last Reply by Brittany Crow 8 days ago