Support : Galaxy Digital

My Connect Help Center

New Client Zone!

Launch your new site successfully with support from Galaxy Digital.
I am a Connect Site Manager

Learn more about working with your site here.
I am an Agency or Program Manager

Find out more about using the site.
I am a Volunteer (or Student)

Ready to volunteer? We'll show you how!
COVID-19 Support

Key ways to adapt your site during the virus crisis.
FAQs

Frequently Asked Questions
Service Learning: Site Managers

How-to's for SLM setup.
Service Learning: Students, Instructors, and Agencies

Here's how to use SLM.
Product Announcements

Enhancement details for version 2.1 and later
Product Suggestions

Ask questions, share knowledge, and exchange ideas.
Special Resources for Targeted Clients

This new area is for articles and other resources for special client types.
United Way Launch & New Site Manager Curriculum

A learning experience created for Get Connected site managers with United Way who want to learn about their site setup and management.
New Client Welcome Package

These letters, outlines, lists, and videos will help you prepare for launching your new site.

Recent articles

Working with Volunteers Under 13 Years of Age on Your Site
You may offer Opportunities that your volunteers want their whole family to get involved in. Maybe, your organization hosts an event for a local school or o...
Setting up Donations on your Connect Site
Overview This article covers the steps for enabling your platform to accept donations. It also shows how donations look to your platform's users, and e...
Managing Site Settings
This article applies to all Connect site administrators. The Settings menu is perhaps the most important part of the manager panel. These settings affect h...
Banners and Icons
Your banners, favicon, and logo are among the most noticeable elements of a new site. This article explains how to bring these important graphical elements ...
Adding Questions to the Need-Response Form
This article applies to Site Managers of all Connect platforms. The features described here apply only to standard needs and not to needs posted in the Adva...

Community Submit a request

Popular posts

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Badges / Benchmarks Improvements
Posted by Beth Lester, almost 5 years ago
Last Reply by Shelley Coutu about 1 hour ago
B

Gender and Pronouns
Posted by Bethany Tatro, over 2 years ago
Last Reply by Abby Torrice 10 days ago
E

Waivers - more fields to fill in
Posted by Emma Sadinsky, about 2 years ago
Last Reply by Volunteers 10 days ago
C

Cancelation Log
Posted by Cody Jang, almost 3 years ago
Last Reply by Abby Hanson 15 days ago
D

Assume Identity - Not log out Site Manager
Posted by Deborah Brown, 2 months ago
Last Reply by Ryan Rose 25 days ago
C

New idea: Opportunity Manager
Posted by Cody Jang, about 1 month ago
Last Reply by Cody Jang 22 days ago
H

Ongoing Opportunity Date Change
Posted by Hillary Podrebarac, almost 3 years ago
Last Reply by Shonie K. 29 days ago
J

Benchmarks Viewability and Functionality
Posted by Jessica Montgomery, 9 months ago
Last Reply by Shelley Coutu about 1 hour ago
S

Waitlist
Posted by Stephanie Silva, 3 months ago
Last Reply by Ryan Rose 3 days ago
K

Upload custom icons on pages
Posted by Kris Dickerson, about 1 month ago
Last Reply by KJ Weaver 22 days ago