My Connect Help Center
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New Client Zone!
Launch your new site successfully with support from Galaxy Digital.
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I am a Connect Site Manager
Learn more about working with your site here.
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I am an Agency or Program Manager
Find out more about using the site.
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I am a Volunteer (or Student)
Ready to volunteer? We'll show you how!
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COVID-19 Support
Key ways to adapt your site during the virus crisis.
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FAQs
Frequently Asked Questions
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Service Learning: Site Managers
How-to's for SLM setup.
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Service Learning: Students, Instructors, and Agencies
Here's how to use SLM.
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Product Announcements
Enhancement details for version 2.1 and later
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Product Suggestions
Ask questions, share knowledge, and exchange ideas.
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Special Resources for Targeted Clients
This new area is for articles and other resources for special client types.
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United Way Launch & New Site Manager Curriculum
A learning experience created for Get Connected site managers with United Way who want to learn about their site setup and management.
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New Client Welcome Package
These letters, outlines, lists, and videos will help you prepare for launching your new site.
Recent articles
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Connect Site Reporting: Raiser's Edge Reports (Beta)
This article details the Blackbaud-related reports that are available in the Reports area of the Connect site manager panel. Click on a report below for det...
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Connect Site Reporting: eTapestry Reports (Beta)
This article details the Blackbaud-related reports that are available in the Reports area of the Connect site manager panel. Click on a report below for det...
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Storytelling for Volunteer Managers
Galaxy Digital's Doug and Michelle talk about the importance of storytelling for connecting with volunteers and give key ideas on how to do just that. ...
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Social Media Graphics
Amazing job jumpstarting your site! For all your hard work, we wanted to give you some social media graphics you can use to keep the momentum going. The...
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A Recipe for Reconnecting with Your Volunteers
Has it been a while since you've reached out to your volunteers? Here's a recipe for communicating to reconnect with them. Click the attachment ...
Popular posts
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Add Registration Closed Date to Ongoing, Custom & Recurring ShiftsEPosted by Emily Holder, over 2 years agoLast Reply by Yvonne Murray 5 days ago
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Badges / Benchmarks ImprovementsBPosted by Beth Lester, almost 2 years agoLast Reply by Caitlin Lowe 15 days ago
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Auto Notification for APPROVED Needs
Posted by Brooke Parkinson, 5 months agoLast Reply by Brooke Parkinson 5 days ago -
Site Managers Ability to Add Users Hours Manually without Need Posted by Ashley Harris, over 1 year agoLast Reply by Maia Price 19 days ago
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Request for Manager side ability to resend reminders for waivers (qualifications)HPosted by Hayley Krawitz, 23 days agoLast Reply by Shonie Kuykendall 35 minutes ago
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A way to bulk delete user responsesCPosted by Courtney Lierman, 4 months agoLast Reply by Caitlin Lowe 12 days ago
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Make hours total for the user easily accessible to the managerJPosted by Jill Clare, 19 days agoLast Reply by Shonie Kuykendall 19 minutes ago
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Viewing Team Shift InfoCPosted by Chris Luebbe, about 2 years agoLast Reply by Cody Jang 6 days ago
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Message Responders - Emailing Your Volunteers from the SiteGPosted by Gina Edwards, over 2 years agoLast Reply by Amelea Everett 7 days ago
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Add Volunteer's Name to Survey ExportJPosted by John Schoenherr, 6 months agoLast Reply by Shonie Kuykendall 13 days ago