If your site requires approval of volunteer hours, you (the agency or program manager) will be notified whenever there are hours pending. To approve pending hours:

  1. Log into your Get Connected, Campus Connect, Corporate Connect, or Community Connect site using your email and password.
  2. Click My Agency at the top of your screen to access the Agency Management Area.

    Note: Depending on your site's settings, this button may say My Organization, My Program, or something similar instead of My Agency.

  3. Click Time Tracking in your to view a table of all pending hours. Here's an example showing that two volunteers have submitted volunteer hours:
  4. To approve (or decline) hours for a single volunteer, select status from the Status dropdown.
    To approve (or decline) hours for multiple volunteers, select the applicable rows and then click to Approve or Decline. (Mark the checkbox at the top of the column to select all.)
    In this example, the agency manager has selected all pending hours and is approving them in bulk.
  5. Click Yes to confirm.

Once you've approved the hours, they will disappear from the Time Tracking tab. From this point, you can view them under the Stats tab of your management area, under the Active Need Hours heading.

If you approve or decline hours by mistake, you must reach out to your site manager to change the status of the hours.

Note: To reach out to your site manager, click on the Agency Manager's Toolbox in your agency/program management area, and then click the Contact My Admin button.