While many volunteer opportunities ask only for your time, some require a little more than that. If you want to volunteer to provide medical or tax-assistance service, for instance, you may be required to have experience, certifications, or even degrees in the field. If a volunteer opportunity involves transporting people, or is only open to people over 55, then you'll need to meet certain qualifications before volunteering in that capacity. It's also possible that your local site may require that you eSign a liability waiver or other document before you can view or respond to volunteer opportunities. 

Note: For some sites, if you do not have the required qualification, you will not be able to view or respond to certain needs.

How To Know if a Need Has Qualifications

If a need has requirements that must be met in order to volunteer, you'll see them in the Required Qualifications section on the need-information page.

How To Know If You Qualify To Respond To A Need

If you have not submitted the required qualifications, you will see a a Qualification Needed button when you attempt to respond to a need.

Note: If the only required qualification is an eSigned waiver or other document, the button will indicate this with appropriate wording. Click here to learn more about completing eSign qualifications.

Submitting Qualifications (other than eSigned documents)

Your Connect site may ask qualification questions as part of the registration process. If you didn't provide qualification information then, you can always go to your My Qualifications page of your user profile and submit the information there.

To submit qualifications from your user profile:

  1. From your profile dropdown, select Qualifications to access your My Qualifications page.
  2. Click Edit Qualifications.
  3. In the Edit Qualifications dialog box, provide the requested information. You may be asked to type in an answer, select from a group of answers, upload a file, or provide qualification expiration dates. You may not be required to answer all qualification questions.
  4. If you see an Expiration Date field, enter the expiration date (if applicable) of your qualification. 

  5. Click Submit Qualifications.

Your submitted qualifications must be approved by a site manager. Qualifications will appear with a "pending" status in your My Qualifications area until approved. Once approved, a qualification will have a status of Qualified. (If denied, you'll see Not Qualified for the status.)

Updating Your Volunteer Qualifications

You can update your volunteer qualifications at any time by returning to your My Qualifications area. Note that an updated qualification must go through the approval process again before it can become active.