This article is for volunteers. It explains how to view your user groups, how to respond to a need as part of a user group, and how to access and view your user group report, and how to leave a user group. For more information on user groups, check our user group FAQs for volunteers.

Accessing User Group Information

If you belong to a user group, you'll have a My User Groups option in your profile dropdown.

This option leads to your My User GroupsĀ table, which lists all of your user-group information.

Responding to a Need

When you respond to a need, you can associate your response with a user group. This option is under the Basic Information heading of the need-response form.

Responding to a Need as a Team Leader

If you create a team, you can select a user group for a team member only if you and the team member are both in the user group.

Viewing Your User Group's Assigned Needs

If needs have been assigned to your user group, you can view them as follows:

  1. Select My User Groups from your profile menu.
  2. In the table of user groups, click View Needs, located in the Assigned Needs column. Needs that have been marked private will appear with a "lock" icon next to the title.

Viewing Your User Group Report

To access it the User Group Report

  1. Select My User Groups from your profile menu.
  2. Click View Report, located in the Reporting column.

The report opens in a new tab. Click Export as PDF to generate a PDF of the report.

This report uses attractive, user-friendly graphics to convey the following information for the entire user group for the past six months:

  • Total number of volunteer hours submitted
  • Overall impact value
  • Number of members
  • Total number of needs to which the group responded
  • Number of volunteer hours by month
  • Number of need responses by month
  • Number of need responses by primary interest of the need

    Note: Primary interest is determined by the agency manager when they post the need.

  • List of needs to which the group responded
  • List of agencies with which the need responses are associatedT

Leaving a User Group

To leave a user group:

  1. Log in and select My User Groups from your profile dropdown.
  2. In the My User GroupsĀ area that is displayed, click the applicable X in the Options column (shown in image above).
  3. Click Yes to confirm that you want to leave the user group.

Note: If you leave a user group that has access to private needs, you may no longer have access to those needs.