Our Customer Experience team hours are 8:30 a.m. to 5:30 p.m., Monday through Friday. Please feel free to contact us through this help site or by email.

• Email - Send us a message at support@galaxydigital.com. We try to respond quickly, and you'll usually hear back from us within a couple of hours. We strive to respond to every support request within 24 hours.
• Help Center - Click here to send a message through our Help Center.
• Phone - While we can answer your questions most efficiently by email, we realize that sometimes a phone call may be in order. If you'd like us to call you, email us here. Be sure to provide details about what you'd like to discuss and we'll be in touch to set up a convenient time for a phone call.

We look forward to working with you, and to helping you become a confident user of Get Connected!

Note: If you're an agency manager, we recommend that you contact your site manager with questions about adding needs, submitting hours, editing your agency profile, and other agency manager tasks. You can contact your system administrator by going to your agency manager view, opening your Agency Manager's Toolbox, and clicking the Contact My Admin button.