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I am a Connect Site Manager
Resources for Site Managers
The Official Connect Glossary
This glossary is for all Connect site users (volunteers, agency managers, and site managers). It is updated on a regular basis. If you think a term should b...
Planning a Social Media Campaign for Your Site
Whether you're launching your new Connect platform or introducing new initiatives on a seasoned site, a good social-media strategy can be vital. Here at...
How to Attract More Users To Your Site
Now that your site features new volunteer opportunities, you can just sit back, relax, and wait for an onslaught of enthusiastic volunteers to start signing...
Different sites use specific terms with specific meanings—e.g., need/opportunity, agency/program, etc. If your organization wants to replace certain words, ...
API Documentation for Connect Sites
Click here to see the API capabilities for all Connect sites.
Problems Viewing Your Connect Site Screen?
You just finished setting up your site and want to see how it looks to your users, except, the great colors you picked aren't loading! Here are two ways...
Surveys: Gathering Data through Your Connect Site
A Site Manager can use the survey tool to collect information from the community. Information is stored as a spreadsheet that can be accessed at any time, a...
Our Customer Experience team hours are 8:30 a.m. to 5:30 p.m., Monday through Friday. Please feel free to contact us through this help site or by email. E...
Spotlighting Family-Friendly Opportunities
Grandparents and parents who volunteer are more likely to have children who volunteer--so when your nonprofit has family-friendly opportunities, be sure and...
A Bit about Bots: The Good, the Bad, and the "I've Got This!"
Bots are software applications that run automated tasks on the internet. Some bots are harmless and are used to simply save time since they can complete rep...