Resources for Site Managers

This glossary is for all Connect site users (volunteers, agency managers, and site managers). It is updated on a regular basis. If you think a term should b...

Whether you're launching your new Connect platform or introducing new initiatives on a seasoned site, a good social-media strategy can be vital. Here a...

Now that your site features new volunteer opportunities, you can just sit back, relax, and wait for an onslaught of enthusiastic volunteers to start signing...

Different sites use specific terms with specific meanings—e.g., need/opportunity, agency/program, etc. If your organization wants to replace certain words, ...

Click here to see the API capabilities for all Connect sites.

You just finished setting up your site and want to see how it looks to your users, except, the great colors you picked aren't loading! Here are two way...

A Site Manager can use the survey tool to collect information from the community. Information is stored as a spreadsheet that can be accessed at any time, a...

Our Customer Experience team hours are 8:30 a.m. to 5:30 p.m., Monday through Friday. Please feel free to contact us through this help site or by email. E...

Grandparents and parents who volunteer are more likely to have children who volunteer--so when your nonprofit has family-friendly opportunities, be sure and...

Bots are software applications that run automated tasks on the internet. Some bots are harmless and are used to simply save time since they can complete rep...