Resources for Site Managers

This glossary is for all Connect site users (volunteers, agency managers, and site managers). It is updated on a regular basis. If you think a term should b...

Whether you're launching your new Connect platform or introducing new initiatives on a seasoned site, a good social-media strategy can be vital. Here a...

This article applies to all Connect site administrators. All Connect sites use specific terms with specific meanings ("need," "cause," ...

Click here to see the API capabilities for all Connect sites.

If you report issues with viewing information or logos on your Connect platform, we may begin by asking you two questions: Which browser (and what version...

A Site Manager can use the survey tool to collect information from the community. Information is stored as a spreadsheet that can be accessed at any time, a...

Our Customer Support hours are 8:30 a.m. to 5:30 p.m., Monday through Friday. You can contact our Customer Care Team through this Help Site or by email. E...

Grandparents and parents who volunteer are more likely to have children who volunteer--so when your nonprofit has family-friendly opportunities, be sure and...

Bots are software applications that run automated tasks on the internet. Some bots are harmless, and are used to simply save time (because they can complete...

This infographic offers some simple daily, weekly, and monthly tips for engaging your nonprofit and volunteer communities through your Connect platform, and...