Resources for Site Managers

Galaxy Digital Icon The Official Connect Glossary
This glossary is for all Connect site users (volunteers, agency managers, and site managers). It is updated on a regular basis. If you think a term should b...
Galaxy Digital Icon Planning a Social Media Campaign for Your Site
Whether you're launching your new Connect platform or introducing new initiatives on a seasoned site, a good social-media strategy can be vital. Here a...
Galaxy Digital Icon How to Attract More Users To Your Site
Now that your site features new volunteer opportunities, you can just sit back, relax, and wait for an onslaught of enthusiastic volunteers to start signing...
Galaxy Digital Icon Language Overrides
This article applies to all Connect site administrators. All Connect sites use specific terms with specific meanings ("need," "cause," ...
Galaxy Digital Icon API Documentation for Connect Sites
Click here to see the API capabilities for all Connect sites.
Galaxy Digital Icon Problems Viewing Your Connect Site Screen?
If you report issues with viewing information or logos on your Connect platform, we may begin by asking you two questions: Which browser (and what version...
Galaxy Digital Icon Surveys: Gathering Data through Your Connect Site
A Site Manager can use the survey tool to collect information from the community. Information is stored as a spreadsheet that can be accessed at any time, a...
Galaxy Digital Icon Contact Us
Our Customer Support hours are 8:30 a.m. to 5:30 p.m., Monday through Friday. You can contact our Customer Care Team through this Help Site or by email. E...
Galaxy Digital Icon Spotlighting Family-Friendly Opportunities
Grandparents and parents who volunteer are more likely to have children who volunteer--so when your nonprofit has family-friendly opportunities, be sure and...
Galaxy Digital Icon A Bit about Bots: The Good, the Bad, and the "I've Got This!"
Bots are software applications that run automated tasks on the internet. Some bots are harmless, and are used to simply save time (because they can complete...