I am a Connect Site Manager

Resources for Site Managers 23

• The Official Connect Glossary
• Planning a Social Media Campaign for Your Site
• How to Attract More Users To Your Site
• Language Overrides
• API Documentation for Connect Sites

See all 23 articles

Volunteer Get Connected App 1

• Mobile App Messaging (Mobile Notifications)

Site Settings 18

• Managing Site Settings
• Managing Volunteer Registration
• Your Connect Site's User-Registration Form
• Your Connect Site's Agency-Registration Form
• Causes and Interests

See all 18 articles

General Site Management 5

• The Site Manager Panel: An Overview
• Building Your Manager Panel Dashboard
• Statuses (Active, Inactive, Pending, Imported)
• Collecting Data With Custom Questions
• Managing Events

Managing Agencies 5

• Managing Your Site's Agency and Program Accounts
• How To Approve or Decline a Pending Agency
• Best Practices for Keeping Up with Your Agencies
• Clusters: Tagging by Agency/Program Managers
• Deactivating an Agency or Program

Managing Volunteer Opportunities 8

• Managing Needs
• Managing Needs in Bulk
• Assigning Needs to User Groups
• Assigning Needs to Initiatives
• Private Needs

See all 8 articles

Managing Need Responses 3

• Managing Need Responses
• Adding Questions to the Need-Response Form
• Managing Your Site's Volunteer Team Responses

User Types, User Accounts, and the User Filter 13

• Connect Platform User Types
• Managing User Accounts
• The User Filter
• Frequently Asked Questions: The User Filter
• Identifying Agency Fans

See all 13 articles

Managing User Groups 11

• Teams and User Groups Explained
• About User Groups: For Site Managers
• User Groups Made Simple (Infographic)
• Creating and Editing a User Group
• User Groups: Adding and Removing Group Members

See all 11 articles

Managing Volunteer Hours 11

• Managing Volunteer Hours
• Settings for Collecting Volunteer Hours
• Types of Volunteer Hours
• Individual Hours
• Anonymous and Plus-one Hours for Site Managers

See all 11 articles

Reports and Reporting 6

• Your Reports
• Reports Glossary
• Reports—Custom Reports
• Reports—Data Explorers
• Why Your Data Matters: Telling Your Story with Connect Reporting

See all 6 articles

Email, In-App, and Text Messaging 7

• Email Blast: Reaching Out To Your Site's Volunteers
• Reaching Out to Volunteers for a Certain Need
• Email Statuses, and What To Do About Them
• Overriding the Return Address on Notifications and Email Blasts
• In-App Messaging

See all 7 articles

Automated Notifications 17

• Managing Your Site's Automated Notifications
• Index of Automated Notification Templates
• Advanced-Event Notifications
• Agency Account Notifications
• Agency Need Notifications

See all 17 articles

Initiatives and Privacy 6

• Initiatives: A Guide for Site Managers
• Which Should I Use: Initiatives or Advanced Events?
• Customizing Notifications for Initiatives
• Frequently Asked Questions: Initiatives
• Version 2.12: Changes to Initiatives, User Groups, and Privacy

See all 6 articles

Qualifications, Waivers, and eSign 17

• Managing Qualifications
• A Volunteer Answered a Qualification Incorrectly. What Happens Now?
• Qualification Categories
• Auto Approve a Qualification Based on Correct Answers Selected
• Qualification Durations

See all 17 articles

Volunteer Scheduling and Management 3

• Volunteer Scheduling: For Site Managers
• Scheduling Volunteers for Needs
• Managing Volunteer Waitlists

Volunteer Check-in 3

• The Check-in Kiosk: Video Guide
• For Site Managers: Setting Up the Check-in Kiosk
• Volunteer Check-in: A Guide for Site Managers

Single Sign-On 2

• Getting Started with JWT Single Sign-on
• Getting Started with Shibboleth Single Sign-on

Benchmarks and Badges 2

• Benchmarks: A Guide for Site Managers
• Badges Available for Benchmarks

Sharing Data with Other Sites 8

• About the Galaxy Link
• Sharing Your Site's Content Using the Galaxy Link
• Viewing and Managing Another Site's Response Content
• The Galaxy Link: For Sites Receiving Content from Another Site
• The Galaxy Link: What Your Volunteers Experience

See all 8 articles

Using Other Applications With Your Site 6

• Supported Browsers
• Your Connect Platform's Site Map
• Using Google Analytics With Your Connect Site
• Using Sterling Volunteers with Your Connect Site
• Linking to PDFs and Other Documents (Files)

See all 6 articles

Content Features 7

• About Volunteer Impact Pages (VIPs)
• Building Volunteer Impact Pages (VIPs)
• Custom Forms
• Custom Pages
• Updating Your Site's Terms & Conditions

See all 7 articles

Resources for Your Agencies, Programs, and Volunteers 5

• Agency/Program Road Maps for Success
• Logging Hours for Success (Resource for Volunteers)
• How To Create an Effective Need
• How Your Agency Can Benefit from Get Connected
• Need Duration Types (Table)

The ReDI System: for Disaster Response 5

• About ReDI
• The ReDI System: Managing Volunteer Registration
• The ReDI System: Filtering and Emailing Volunteers for Disaster Response
• ReDI Volunteers: Registering on a Disaster Response Site
• The ReDI System: Initiatives