Do you want the full story behind the hours submitted to your site? Would you like to filter those hours by specific user roles? You can do this by filtering hours by Source. Here we cover: 

So you know: Some sites have language overrides in place. Where one site uses opportunities, another might use needs. Where one might use agencies, another uses programs. If you'd like more information about language overrides or to request a language override, please contact our Customer Experience team


How to filter volunteer hours by source

To use the Source filter for your volunteer hours: 

1. Go to Volunteerism > Hours2. Click Table Filter and check the box beside Source3. The Source column appears in your table—click the dropdown to filter. 

4. Now you can filter your hours by the Source types that you want to review! 

What are the different sources?

There are several options for you to choose from once you select the Source dropdown. You can review hours submitted to your site by users, programs, or yourself—or any other site manager on your site. 

Filter by User

The options under User lets you see how volunteers are submitting their hours on your site. These include: 

  • User Hours: Select this if you want to see hours that volunteers submitted directly through your site from their user profiles. 
  • User Check-in: Select this if you want to see hours that volunteers submitted directly through your site using the self-check-in feature in the Opportunity Responses area. 
  • Kiosk Checkin/Checkout: Select these if you want to see the hours that volunteers submitted through the Check-In Kiosk
    • To see their hours submitted at check in, select Kiosk Checkin
    • To see their hours submitted at check out, select Kiosk Checkout
  • App Check-In: Select this if you want to see the hours that volunteers submitted when checking in with the app. 
  • App Logged: Select this if you want to see the hours that volunteers submitted through the app. 
  • All App Hours: Select this if you want to see all hours that were submitted by volunteers through the app. 
  • All User Sources: Select this if you want to see all of the hours submitted to your site by volunteers only. 

Filter by Program

Do you want to review how programs are submitting their hours? You can select: 

  • Program Time Tracking: Select this to see hours submitted from the Time Tracking area of a program's profile. 
  • Program Check-In List: Select this to see hours submitted from the Check-In area of a program's profile. 
  • Program Checked-In: Select this to see hours submitted from the Checked In Now area of a program's profile. 
  • Program Update: Select this if you want to review hours that your program managers approved or denied. 
  • All Program Sources: Select this if you only want to review hours submitted by programs from any source type. 

Filter by Manager

Want to review the hours you—or another site manager—have submitted on behalf of volunteers? You can select: 

  • Manager Hours: Select this if you want to review the hours that have been submitted on behalf of volunteers.
  • Manager Quick Add: Select this option for hours submitted with the Quick Add Users and Hours button from the Hours area of your site manager dashboard. 
  • Manager Need Anonymous Hours: This shows you anonymous hours that have been submitted from the Update Opportunity page for an Opportunity on your site. 
  • Manager Check-In List: This selection isn't available for all sites. This selection shows you the hours you approved from your check-in list. 
  • Manager Checked-In: This shows you the volunteer hours submitted through the Check-in Kiosk that have been approved or denied. 
  • Manager Hours Edit: Select this one to review the hours that you've edited. 
  • Manager Bulk Approve: Select this for the hours you've approved in bulk. 
  • All Manager Hours: Select this to see all hours submitted by you or another site manager on your site. 

Filter by Other