Contact information with volunteer opportunity: Include/tie in agency contact, phone and email to an opportunity rather than only the agency profile. Issue: Volunteers have to search for contact information.
Benefit: this will help in connecting more people to opportunities. Goal should be ease of connecting potential volunteer to agency in order to volunteer.
Hi, Kathleen! Others have requested this very thing, and we are currently working on an enhancement that will allow agency managers to include a contact name for a need! Thanks!
Thank you for posting! Currently in the notification "Need Response Thank You," there are template keys that allow the site manager to include the agency's contact information in the notification. To confirm to our development team the specific request, however, you are suggesting that the Need/Opportunity Form have a separate field for contact information, is that correct? I want to make sure I'm getting the correct essence of your thoughts here.
Hi Maia, yes, you have it correct. I think adding contact information that appears within the need listing itself would be very beneficial to the volunteers and agencies. I've found volunteers (especially those managing corporate teams or asked to join a corporate team) don't often click through to agency profile to see the contact information and, just like there is a field for additional notifications on each need, the agency staff person posting the needs sometimes is not the agency staff member managing the needs. I'll look at updating our notifications as well - thank you! - Gina
To confirm: On the need form, there would be a separate field for contact information.
Hey Maia - Agree with what others have said on this topic. Our main contact for the agency may not the contact for a specific opportunity; therefore, a separate field for contact information would be extremely helpful. This also will help us in communicating with the right people at our parks regarding an opportunity and/or initiative.