This article is for Connect site managers. It provides details on many of the automated notifications that are available on a Connect site.

Note: For information on automated notifications, see the article Automated Notification Messages. For an index of all notification messages, see Index of Automated Notification Templates.

Your Connect site's automated notifications include the following messages that are related to team sign-ups:

Invitation to Join a Team

Team leaders can trigger this message to individuals when they attempt to add someone to a team but that person does not have the necessary qualifications. This message lets the recipient know that someone tried to add them to a team but couldn't since they lack qualifications. It includes a link back to your site, where the recipient can submit their qualification information and join the team once their qualifications are approved.

By default, this template includes the following tags, or template keys:

Template KeyDescription (Text that replaces the key in the message)
to_firstnameRecipient's first name
team_leaderTeam leader's first and last name
need_titleTitle of the need or volunteer opportunity
agency_nameName of the agency or program that posted the need
shiftDate and time of the shift, if the team response is to a custom or recurring shift need
site_linkLink to your site's landing page
site_nameThe name of your site
signatureDefault system signature

Invitation to Join a Site and a Team

This message is sent to individuals when a team leader attempts to add them to a team where (1) qualifications are required for the need, and (2) the proposed team member does not have a user account. The message includes a link that will take a recipient to the site, where they can register and join the team. If qualifications (such as signing a waiver) are required, the new user will first need to be approved for qualifications before joining the team.

By default, this template includes the following tags, or template keys:

Template KeyDescription (Text that replaces the key in the message)
team_name
Name of the team
team_leader
Team leader's first and last name
registerLink
Link to register for the team
joinLink
Link to register for the site
need_title
Title of the need or volunteer opportunity
agency_name
Name of the agency or program that posted the need
shift
Date and time of the shift, if the team response is to a custom or recurring shift need
site_link
Link to your site's landing page
site_name
The name of your site
signature
Default system signature

Notice of Unregistered Team

This message is sent to team leaders when their team response is removed, either by the team leader unregistering the team, or by the site manager removing the response from the back of the site.

By default, this template includes the following tags, or template keys:

Template Key
Description (Text that replaces the key in the message)
to_firstname
Recipient's first name
site_name
Name of your site
site_link
Your site's web address
need_title
Title of the need to which the team responded
team_name
Name of the team
signature
Default system signature

Users: Welcome to the Team

This message is sent to volunteers who (1) are added to a team response and (2) already have an account on your Connect site. A volunteer can be added to a team by a team creator or team leader, or they can follow a team "join" link that is provided to them. The default message informs the user they they've been added to a team. 

By default, this template includes the following tags, or template keys:

Template Key
Description (Text that replaces the key in the message)
to_firstname
Recipient's first name
team_name
Name of the team, created by the team creator
agency_name
Recipient's first name
need_title
Title of the need to which the volunteer responded
need_description
Description of the need to which the volunteer responded
teamleader_first_name
Team leader's first name
teamleader_last_name
Team leader's last name
teamleader_email
Team leader's email address
contactEmail
Need contact's email address
contactPhone
Need contact's phone number
contactFax
Need contact's fax number
projectAddress
Street address listed for the need
projectAddress2
Street address listed for the need
projectCity
City listed for the need
projectState
State listed for the need
link
Link to the team-management area (for team leaders)
reset_password
Link for resetting/entering a password
signature
Default system signature
calendar_links
Option to add the need (if associate with a specific date and time) to the volunteer's Google calendar. Below is an example of how this would appear in the message for an August 7 need started at 7 a.m.:

initiative_message
Customized message for the applicable initiative
shift_times
For shift needs, the shift's start date and time. Below is an example of how this would appear in the message for an August 7 need starting at 7 a.m.:

Note: Some of these template keys are specific to the advanced event module.

Volunteer Team Created

This message (formerly "Vol Need Team Created") is sent to a user when a team leader (1) adds the user to a team and (2) enters their email address in to the system for the first time. The default message informs the user they they've been added to a team and provides instructions for logging into the site.

By default, this template includes the following tags, or template keys:

Template Key
Description (Text that replaces the key in the message)
to_firstname
Recipient's first name
team_creator_first_name
Team creator's first name
team_creator_last_name
Team creator's last name
site_name
Name of your platform, as specified in Site Settings
agency_name
Name of the agency
need_name
Title of the need
password_reset_link
Link for resetting/entering a password
signature
Default system signature
initiative_message
Customized message for the applicable initiative
shift_times
For shift needs, the shift's start date and time. Below is an example of how this would appear in the message for an August 7 need starting at 7 a.m.:

calendar_links
Option to add the need (if associate with a specific date and time) to the volunteer's Google calendar. Below is an example of how this would appear in the message for an August 7 need started at 7 a.m.:

link
 A link to the need

Note: If your platform does not require team-member emails for team registration, this notification will not be sent.