The waitlist is a great feature - our volunteers use if frequently. The problem is that the waitlist is not cleared of the volunteers waiting for shifts that have passed. It becomes clogged with outdated entries. This product enhancement suggests removing names from the waitlist when the shift they're waiting for becomes history.
Thank you for this suggestion! I have added it to our enhancement board, and we will let you know if this is something that will be included in a future update.
Have a great rest of your day!