We are loving the Response Average Per User report, and would love it even more if we had the capability to add a couple of filters. It would be beneficial to our organization if we can filter a date range and also filter by opportunity so we can better track our attrition rate.
Thank you for taking the time to post to our forum!
This would be a great asset to further narrowing down the data you have to better understand your needs.
I will ensure this is provided to our team for further review and possible implementation.
Please feel free to post and share more as time goes on!
All the best,
Ryan R. | he/him
Freshdesk & Shift Administrator