I would like to suggest that when assuming the identity of a volunteer, either a new window opens (similar to when switching to view your site), or you are able to toggle between the volunteer's page and the site manager page. Currently, once you assume the identity you are not able to get back into the manager's portal without logging out and logging back in. This can be very time consuming if you have to do this for multiple volunteers.
Thank you so much for reaching out with your suggestion. I can definitely see how this would be a useful enhancement for many Site Managers. I have recorded your suggestion and added it to our enhancements list for review.
Please let me know if you'd like me to add any additional information by replying here!
Have a great day!
Client Onboarding Specialist
I would like to second this suggestion. Ideally we would be able to do everything from the site managers profile without ever needing to assume the user. It seems odd to me to be logging into someone else's profile.
Thank you for reaching out to us, Liz, and sharing your insight!
I will make note of your suggestion as well!
Please let us know if you have any other concerns!