Hi Katie,
I wanted to send a reply to this post, so folks know that we are handling this in a ticket currently. Specifically, we are trying to understand how the duplicate hours were entered in bulk, and how we can prevent this from occurring again. This would effectively make it to where this request may not be necessary if we can prevent this from happening in the first place, in the future!
I will remain in contact with you in our email exchange, thank you!
Best,
Shonie
she/her
CX Specialist
Hi Shonie, I appreciate the follow up but the main concern is in my first question regardless if there was a mistake or not: Is there a way to add a bulk "Inactivate Hours" button to the hour's page?
I agree that a way to bulk set hours to "inactive" would be very helpful.
The way we see multiple incorrect hours entered at one time is by Team Leaders entering hours for their Team.
Best,
Cody
Thanks, Cody! Not to mention 'declining' calculates incorrect volunteer hours for that user.
Hi Katie and Cody,
I understand that in specific situations this would be helpful for site managers to have available to them. I've added "a way to bulk deactivate hour entries" to our list of enhancement requests to talk about with the team.
Thank you both for adding your insights!
Shonie
she/her
CX Specialist
Katie Karns
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