A user group is a tool for grouping volunteers and their hours under a single "umbrella." User groups make it easy for organizations and other groups to track hours submitted for their group. A user group may be a company, club, church, or other organization whose members volunteer as agents of their larger group. It can also be a group of selected volunteers who have expertise or training in an area (for example, volunteers who are veterinarians or who are qualified to prepare tax returns). When a user group member logs their volunteer hours, they have the option of selecting one or more user groups to which they belong. You can then see the impact your various groups are having on the community!

As a site manager, you can:

Here are a few resources for learning more about user groups:

In addition, here are a couple of fun infographics on user groups!