Can you create additional template keys for the Upcoming Need Reminder to include shift time and Team Name if they are registered for a team please?

I am constantly getting emails from people to confirm what shift they are registered for. I explain they can check on their dashboard and Volunteer Responses but I also check to see their shift time and give them that information too. Would really like if the shift time would be included in the need reminder email. 

Hi Shonie,

This update has been very helpful, thank you for hearing us!

I am noticing that the "Upcoming Need Reminder" email doesn't hold the same formatting as the "Need Response Thank You" email. We have some bullet pointed items in the {{need_comment}} field. It pulls correctly in the first email and displays as a list. In the reminder email it displays as a large block of text without proper line breaks. Can you look into this?

Thanks,

Cody