Prevent early check-in from App and Kiosk

I would like to prevent the people who sign up for my opportunities from checking in early for any ones they respond to. This goes for both the App and Kiosk. I need accurate counts of hours and them checking in early will not give me a good picture of their volunteer hours.

4 people like this idea

 Hi Sheryl, thanks for reaching out! I will make sure to document your enhancement request, and review it with the team in our product enhancement review meeting. Your feedback is much appreciated!

I hope you have a great week!

Agree with this product suggestion. I tested this with one of our parks and someone can check in several days prior to the event.  I suspect they only get credit for the default hours no matter how early they check-in?  Just extra work on the park's part to remember if that person actually showed up or not unless they have a sign-in sheet.  Would be great if they could only check in the day of the event and just a few hours beforehand.

1 person likes this

I agree with this, and would love to see it expanded to a setting where volunteers only have the "check in now" and "check out now" options available. I have a lot of folks who do hours that they have to document for school or court ordered service, and a lot of the teens will show up late, but choose the "check in at shift start time" or leave early and choose the "check out at shift end time" options so they get credit for extra time that they weren't actually volunteering. I try to audit the hours thoroughly on my own, but it would be super helpful to set the kiosk so that they are only able to record the actual start and end times. Thanks!

1 person likes this

Hi Nancy and Grace, 

Thank you for adding your voice to the chorus! I'm seeing a few suggestions, and I want to make sure that I record everything accurately for our developers to consider. I will add the following suggestions to this existing suggestion: 

  • Support for the suggestion to limit the sign in time for the Check In Kiosk to the day of the need
  • Options to limit/remove the check in and check out options for the Kiosk

I will make sure to add these suggestions to the developer's board for their consideration. 

I also want to make sure that I answer Nancy's question about volunteers who check in early - if the volunteer checks in but never checks out, the hours listed in the Need will be attributed to their profile. In other words, if the Need listed 3 hours, the volunteer will get three hours! 

Thank you again for your suggestions!

1 person likes this

Hi everyone,

Thanks so much for your thoughts on this. We just released a major update to our volunteer app and it is live and ready to download. To learn more about it, click here!

With this update, if the need/opportunity is date specific, users will only be able to check in on that day. 

We hope you enjoy the new app and that this helps with your hours reporting!



CX Specialist

she / her

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