This article applies to Connect site managers. Click here for other articles related to causes and interests.
By default, a Connect site has 16 causes that can be applied to agencies, and 16 skills that can be applied to needs. An agency manager selects causes for their agency and skills for the opportunities that they post. Volunteers can then search for agencies by cause, and they can search for opportunities by skill.
Note: Many Community Connect sites use the term "skills" rather than interests. For the article on Community Connect's causes and skills, click here.
Click the links below to learn about the default causes and skills available in Get Connected:
If the default causes and skills do not meet your organization's needs, you have several options:
- You can remove default causes or skills and replace them with ones that better reflect your community's needs
- You can change the count of causes or skills to fewer or more than 16, as applicable. Contact Customer Care to learn more.
- (Causes only) If you do not want to use causes, you can have the causes feature removed from your site. Contact Customer Care to learn more.
Causes and skills are added in Site Settings. From your admin panel, click Settings, located in the top right-hand area of your screen, and click either the Causes or Skills as applicable. You'll see a list of default designations under the tab you selected, along with the number of agencies (or needs) that have selected the cause (or skill).
In this example, we're seeing the Causes, which lists the default cause categories for agencies and programs.
Now that you've accessed the proper tab, you'll need to take three main steps to add your custom cause or skill:
- Remove an existing cause or skill (to make room for the new item)
- Add the new cause or skill
- Assign an icon
To remove an existing cause or skill:
- Clear the checkbox to the left of the item to be removed.
- Add a new one to replace the item you're removing.
- Click to submit your changes.
By removing an existing item, you've opened up the necessary spot for a new one. To add a new cause or skill:
- Enter the name of the new designation into the text box above the table.
This site manager is creating a new cause titled "Homelessness."
- Click Add New. The new item is added to the bottom of the list, as shown here:
- Click Submit to save this change.
The default color for the icon is white (hex code #ffffff). To select a new color:
- Click in the text box to open the color selector.
- Select a color (or enter a hex code) and click OK.
Note: Click here for more information on your Connect platform's color selector.
To select an icon:
- Click Pick an icon to view all of the available icons.
- Select the desired icon.
- Click Submit.
An agency manager will now be able to see (and select) this new category when adding an agency or need to your Connect platform.
Click here to view a video to learn more about how many causes and skills your platform can have.
If your site needs more or fewer causes or skills than are provided by default, you can contact our Customer Care team with your request. Causes or skills can be increased or decreased in units of four for design purposes; your options are 4, 8, 12, 16 (the default), 20, and 24. Here are a few things to be aware of if you do change the number:
Cause and Skill Counts are Independent
You are not required to have the same number of causes and skills. For example, you can have 8 causes and 20 skills.
Decreasing Causes or Skills
If you decrease your causes or skills, you will be required to delete causes or skills the next time you go to those areas of your Site Settings. You cannot delete one during one visit and the rest later; you must delete all to meet the new maximum. If there are agencies or needs that have a deleted cause or skill, those will not be removed; they will continue to be displayed with the agency or need, and it will continue to show up as a search option. It will not, however, be an option for agency managers adding new needs, and it will no longer show up as an option in the user registration.
Increasing Causes or Skills
If you've opted to increase your number from 16, you'll need to add enough to reach the maximum next time you visit the applicable area of your Site Settings. You will not have the option to add a few in one visit to your Site Settings, and then add more later.
If you are a Corporate Connect or Campus Connect site sharing data with a Get Connected hub, you can use any custom causes or skills that the hub has added to their site. Those custom items will appear at the bottom of the applicable table in your Site Settings. If you want to use any custom causes or skills—whether created on your site or adopted from the Get Connected hub—you will need to first remove one so that you have a total of 16 each.
Click here to learn more about data sharing between Get Connected hubs and Corporate and Campus Connect sites.
Check out these articles to learn more about how causes and skills, and how they are used on a Connect platform:
- Default Causes and Icons and Default Interests and Icons show the causes, interests/skills, and related icons that are typically loaded onto a brand-new Connect site.
- Your Connect Site's Agency-Registration Form shows you how to prompt new agency managers to select their causes and interests/skills when signing up for your site.
- Managing Your Volunteers' Registration Process includes a couple of ways to "bypass" the requirement for volunteers to select their causes and interests/skills when joining the site.
- Joining a Connect Site and Managing Your Volunteer Profile are both geared toward volunteers, helping them to understand the importance of causes and interests/skills in finding volunteer work that matches their passions.